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Help Centre - Discounts & Payments

PAYMENT QUERIES

On rare occasions it may appear that your payment has been taken twice, this may be due to a failed payment attempt.
Please be assured that only one payment has been taken and the failed payment will disappear from your account transactions over the next 48 hours.

UNLIMITED FREE UK DELIVERY SUBSCRIPTION

What is the subscription time and length for Members Lounge?

Sign up today for just £10 and you’ll be able to enjoy unlimited standard UK delivery for an entire 12 months.

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Promotional discount codes may have the following conditions, which will be stated within the communication:

Eligible on full price items only.
May only be used within a certain time period.
May only be used one time only.

View our active offers HERE

Click HERE to acess our UNiDAYS portal.

Click HERE to acess our Youth Discount portal.

PAYMENT & SECURITY

We accept all major credit cards (Visa/ Master Card/ American Express), debit cards (Visa Debit/ Visa Delta/ Visa Electron/ Maestro) and PayPal payments.

All payments are processed through third party payment gateways using PCI Encryption. We do not store card details nor do we share customer details with third parties.

We will only retain your details for as long as either you or legislation permits.

Click HERE for answers to Frequently Asked Questions about Klarna.